Support
Context Help
If you lose your way inside our Control Panel, the very first thing you should do is click the Help button, which is visible on each page. A pop-up menu will appear. It includes thorough info about all the operations that you can perform on that particular page. Each popup opens on the very same page so that you can quickly return to your work.Video Tutorials
We have a vast library of tutorial video clips illustrating how to work with our hosting Control Panel. They're designed for those of you who would like to see how things are getting done rather than only reading articles. In this way, anyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step how-to videos.F.A.Q.
If you can't find the answer you searching for, have a glance at our extensive Frequently Asked Questions section, which contains questions asked by real individuals and offers practical solutions. We periodically "revamp" our Frequently Asked Questions section with new articles so as to encompass all the innovations and new additions to our hosting platform.Ticketing System
If you still can't discover the answer you searching for in the Frequently Asked Questions database either, we have a excellent team of customer service technicians available 24-7 and ready to assist you with any problem. Each support ticket you send will be answered within 1 hour (the average support ticket response time is approximately twenty mins), so you will not have to wait a long time to get your question answered.Contact Details
US Toll Free Phone: +1-855-211-0932US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 279640
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU
email: support@propersupport.com
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com